Shipping Policy

1. Shipping Locations

Talnue currently ships to all addresses within the United States.

At this time, we do not offer international shipping.

2. Free Shipping

We proudly offer FREE Standard Shipping on all orders delivered within the United States.

No minimum purchase is required to qualify for free shipping.

3. Order Processing Time

• Orders are processed within 1–3 business days.
• Orders are processed Monday through Friday (excluding weekends and public holidays).
• Processing begins after your payment has been successfully verified.

4. Order Cut-Off Time

Our daily order cut-off time is 3:00 PM (Eastern Time - ET).

• Orders placed before 3:00 PM ET begin processing the same business day.
• Orders placed after 3:00 PM ET, on weekends, or on holidays will begin processing on the next business day.

5. Estimated Shipping Time

Once your order has been processed, delivery typically takes:

7–12 Business Days

Delivery times are estimates and may vary due to weather conditions, holidays, carrier delays, or other unforeseen circumstances.

6. Total Estimated Delivery Time

• Processing Time: 1–3 Business Days
• Shipping Time: 7–12 Business Days
• Total Delivery Time: Approximately 8–15 Business Days

7. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take up to 24–48 hours to become active.

8. Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address during checkout.

Talnue is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.

9. Lost, Delayed, or Damaged Packages

• If your package is delayed, please contact us and we will assist you.
• If your order arrives damaged, notify us within 48 hours with photos of the product and packaging.
• If tracking shows "Delivered" but you have not received your package, please contact both the shipping carrier and our support team.

10. Order Changes & Cancellations

If you need to modify or cancel your order, please contact us immediately.

Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.

11. Policy Updates

Talnue reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.